Terms and Conditions
Effective Date: 1 JAN 2025
Welcome to www.zitabrands.co.za (the "Site"). By accessing or using our Site, you agree to be bound by these Terms and Conditions ("Terms"). Please read them carefully before engaging in any transactions with us.
1. General
These Terms govern your use of the Site, including browsing, creating an account, purchasing products, and other services provided by Zita Brands ("we," "our," or "us").
2. Eligibility
You must be at least 18 years old or have permission from a legal guardian to use this Site. By accessing our Site, you confirm that you meet these eligibility requirements.
3. Account Registration
To purchase products, you may need to create an account. You are responsible for:
- Providing accurate and current information
- Maintaining the confidentiality of your account credentials
- Notifying us of any unauthorized use of your account
We reserve the right to suspend or terminate accounts that violate these Terms or are used fraudulently.
4. Product Information
We strive to provide accurate descriptions of our products. However, we do not guarantee that:
- Product descriptions are completely error-free
- Images accurately represent the product due to differences in displays and packaging updates
If you are dissatisfied with a product, please refer to our Returns and Refunds section below.
5. Pricing and Payments
a. Pricing
All prices are listed in [Insert Currency] and include applicable taxes, unless stated otherwise. Prices are subject to change without notice.
b. Payments
We accept the following payment methods: [Insert Accepted Methods]. All payments are processed securely through third-party payment gateways. By submitting your payment details, you authorize us to process your transaction.
6. Shipping and Delivery
a. Shipping Policy
We offer shipping services within [Insert Locations]. Shipping times and fees are displayed at checkout.
b. Delivery
We are not liable for delays caused by external carriers. Please ensure you provide accurate shipping information to avoid delays or missed deliveries.
7. Returns and Refunds
a. Eligibility for Returns
You may return items within [Insert Timeframe] if they meet the following conditions:
- Unused and in original packaging
- Proof of purchase is provided
b. Refund Policy
Refunds will be issued to the original payment method upon approval of the return. Shipping fees are non-refundable.
8. Intellectual Property
All content on this Site, including text, images, logos, and trademarks, is owned by or licensed to Zita Brands. You may not reproduce, modify, or distribute any content without prior written consent.
9. Prohibited Activities
You agree not to:
- Use the Site for fraudulent purposes
- Interfere with the operation of the Site
- Post harmful or unlawful content
- Attempt to hack or compromise our systems
10. Limitation of Liability
We are not liable for damages resulting from:
- Use or inability to use the Site
- Unauthorized access to user data
- Third-party conduct
Our liability is limited to the extent permitted by law.
11. Indemnification
You agree to indemnify and hold Zita Brands harmless from any claims, damages, or legal fees resulting from your breach of these Terms or misuse of the Site.
12. Governing Law
These Terms are governed by the laws of [Insert Jurisdiction]. Any disputes will be resolved in the courts of [Insert Location].
13. Changes to Terms
We may update these Terms at our discretion. Changes will be posted on this page with the updated effective date. Continued use of the Site constitutes acceptance of the revised Terms.
14. Contact Information
If you have any questions about these Terms, please contact us at:
Zita Brands
Email: sales@zitabrands.co.za
Phone: 0108249572
Address: 1 St Georges Road Kensington B Randburg
