Privacy Policy

Effective Date: 01 JAN 2025

Zita Brands ("we," "our," or "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, www.zitabrands.co.za (the "Site").

1. Information We Collect

We collect the following types of information from our customers:

a. Personal Information:

Information you provide directly to us when you:

Create an account on our Site
Place an order
Sign up for our newsletter
Contact customer support

Examples include:

Name
Email address
Phone number
Shipping and billing addresses
Payment details (processed securely through third-party providers)

b. Automatically Collected Information:

When you visit the Site, we may collect information automatically, including:

IP address
Browser type and version
Device type
Pages visited and time spent on our Site
Cookies and tracking technologies

c. Cookies and Similar Technologies:

We use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information for purposes such as:

Processing and fulfilling your orders
Providing customer support
Sending transactional and promotional emails
Improving and personalizing your shopping experience
Complying with legal obligations
Analyzing site usage and trends to improve our services

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

Service Providers: Third-party vendors who help us operate our Site, process payments, or deliver products.
Legal Compliance: To comply with applicable laws, regulations, or legal processes.
Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred.

4. Data Security

We implement a variety of security measures to protect your personal information, including:

Secure Socket Layer (SSL) technology for encrypting payment transactions
Regular security audits and system updates

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

Accessing the personal data we hold about you
Correcting or updating your information
Requesting deletion of your personal data
Opting out of receiving promotional communications

To exercise these rights, contact us at [Insert Contact Email].

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Zita Brands
Email: sales@zitabrands.co.za
Phone: 0108249572
Address: 1 St Georges Road Kensington B Randburg